Examining E-Government Services of Chinese Cities with Geographical Regions, Government Channels and Administrative Dimensions
Si Wenfeng, Hu Guangwei()
School of Information Management, Nanjing University, Nanjing 210023, China Institute of Electronic Commerce, Nanjing University, Yancheng 224055, China
[Objective] This paper conducts comprehensive empirical analysis for e-government service capabilities in China, aiming to address the issues facing the traditional methods. [Methods] We used Multi-dimensional Evaluation Index system to analyze the websites, WeChat profiles, micro-blogs, and other APPs run by city governments at the prefecture-level or above. Then, we ran statistical analysis based on geographical regions, government channels and service dimensions. [Results] -We found that the e-government services of Chinese cities need significant improvements, which posed various impacts on local people. We also identified seven different development stages of e-government services. [Limitations] We did not use time series data and not evaluate the e-government services at county or town levels. [Conclusions] This study offers practical suggestions on improving the e-government services in China.
司文峰, 胡广伟. 我国内地城市电子政务服务能力分布规律*——基于地理区域、政务渠道、政务维度综合视角[J]. 数据分析与知识发现, 2018, 2(9): 1-9.
Si Wenfeng,Hu Guangwei. Examining E-Government Services of Chinese Cities with Geographical Regions, Government Channels and Administrative Dimensions. Data Analysis and Knowledge Discovery, 2018, 2(9): 1-9.
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