Please wait a minute...
Advanced Search
现代图书情报技术  2014, Vol. 30 Issue (12): 1-9     https://doi.org/10.11925/infotech.1003-3513.2014.12.01
  数字图书馆 本期目录 | 过刊浏览 | 高级检索 |
社群环境下的协同信息检索行为实验研究
吴丹, 向雪
武汉大学信息管理学院 武汉 430072
An Experimental Study on Collaborative Information Seeking Behavior in Community Environment
Wu Dan, Xiang Xue
School of Information Management, Wuhan University, Wuhan 430072, China
全文: PDF (440 KB)   HTML  
输出: BibTeX | EndNote (RIS)      
摘要 

[目的]探究社群类型和任务难度对协同信息检索行为的影响.[方法]基于模拟实验, 采用问卷调查法、Web日志收集法和访谈法采集数据, 使用统计分析法和内容分析法分析数据.[结果]社群类型方面, 社群比非社群在协同信息检索中有更多的推荐行为; 在检索式构造上不依赖于检索系统; 协作方式更为多样化; 对任务相关知识的认知方面具有明显优势.但是, 专业社群与兴趣社群之间几乎在任何方面都没有显著差异.任务难度差异仅体现在直接输入检索式的方式上, 对是否能完成任务的信心具有较大影响.[局限]实验研究的是现实社群, 还应加强对虚拟社群以及其他类型社群的研究.[结论]社群类型和任务难度对协同信息检索行为在不同方面产生了不同程度的影响, 社群因素的影响比任务因素的影响大.社群与非社群的协同信息检索行为差异较大, 但专业社群与兴趣社群则差异不显著.

服务
把本文推荐给朋友
加入引用管理器
E-mail Alert
RSS
作者相关文章
吴丹
向雪
关键词 协同信息检索信息检索行为社群    
Abstract

[Objective] This paper aims to explore how the community type and task difficulty influence the collaborative information seeking behavior. [Methods] Data collection methods include questionnaires, Web log analysis and semi-structured interview. Data analysis methods include statistical analysis and content analysis. [Results] In terms of the community type, compared with non-community, the community has more behaviors of Recommend, it does not depend on the retrieval system when inputting queries, its collaborative approaches are more diverse, it has advantages on the awareness of task knowledge. However, the profession community has no obvious differences with the interest community on any aspect. In terms of the task difficulty, it only influences the methods of issuing queries and confidence of completing the tasks. [Limitations] This paper researches on the real community. It should investigate virtual community and more types of communities in the future. [Conclusions] The community type and task difficulty have different degrees of influence on the different aspects of collaborative information seeking behavior. The factor of community has more influences than the factor of task. And the differences between the community and non-community are obvious, however, the differences between the profession community and the interest community are not significant.

Key wordsCollaborative information search    Information seeking behavior    Community
收稿日期: 2014-06-20      出版日期: 2015-01-20
:  G354  
通讯作者: 吴丹 E-mail: woodan@whu.edu.cn     E-mail: woodan@whu.edu.cn
作者简介: 作者贡献声明: 吴丹: 提出研究思路, 设计研究方案, 制定论文框架, 设计实验,最终版本修订;向雪: 数据采集, 数据分析, 实施实验, 论文起草.
引用本文:   
吴丹, 向雪. 社群环境下的协同信息检索行为实验研究[J]. 现代图书情报技术, 2014, 30(12): 1-9.
Wu Dan, Xiang Xue. An Experimental Study on Collaborative Information Seeking Behavior in Community Environment. New Technology of Library and Information Service, 2014, 30(12): 1-9.
链接本文:  
https://manu44.magtech.com.cn/Jwk_infotech_wk3/CN/10.11925/infotech.1003-3513.2014.12.01      或      https://manu44.magtech.com.cn/Jwk_infotech_wk3/CN/Y2014/V30/I12/1

[1] Morris M R. Collaborating Alone and Together: Investigating Persistent and Multi-User Web Search Activities [C]. In: Proceedings of the 30th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR 2007). Amsterdam, Netherland: ACM, 2007: 23-27.
[2] Hansen P, Järvelin K. Collaborative Information Retrieval in an Information-intensive Domain [J]. Information Processing and Management, 2005, 41(1): 1101-1119.
[3] Huang C H, Tsai P Y. Applying Evolution Computation Model to the Development and Transition of Virtual Community Under Web 2.0[A].// Mehnen J, Köppen M, Saad A, et al. Application of Soft Computing [M]. Berlin, Heidelberg: Springer-Verlag, 2009: 171-180.
[4] Surowiecki J. The Wisdom of Crowds: Why the Many are Smarter than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations [M]. Knopf Doubleday Publishing Group, 2004.
[5] Farooq U, Ganoe C H, Carroll J M, et al. Design and Evaluation of Awareness Mechanisms in CiteSeer [J]. Information Processing and Management, 2008, 44(2): 596-612.
[6] Sonnenwald D H, Maglaughlin K L, Whitton M C. Designing to Support Situation Awareness Across Distances: An Example from a Scientific Collaboratory [J]. Information Processing and Management, 2004, 40(6): 989-1011.
[7] Spence P R, Reddy M C, Hall R. A Survey of Collaborative Information Seeking Practices of Academic Researchers [C]. In: Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work. ACM, 2005: 85-88.
[8] O'Farrell M, Bates J. Student Information Behaviors During Group Projects: A Study of LIS Students in University College Dublin, Ireland [J]. Aslib Proceedings, 2009, 61(3): 302-315.
[9] Su C, Contractor N. A Multidimensional Network Approach to Studying Team Members' Information Seeking from Human and Digital Knowledge Sources in Consulting Firms [J]. Journal of American Society for Information Science and Technology, 2011, 62(7): 1257-1275.
[10] Attfield S, Blandford A, Makri S. Social and Interactional Practices for Disseminating Current Awareness Information in An Organisational Setting [J]. Information Processing and Management, 2010, 46(6): 632-645.
[11] Poltrock S, Grudin J, Dumais S, et al. Information Seeking and Sharing in Design Teams [C]. In: Proceedings of the 2003 International ACM SIGGROUP Conference on Supporting Group Work. ACM, 2003: 239-247.
[12] Blake C, Pratt W. Collaborative Information Synthesis I: A Model of Information Behaviors of Scientists in Medicine and Public Health [J]. Journal of the American Society for Information Science and Technology, 2006, 57(13): 1740-1749.
[13] Hansen P, Järvelin K. Collaborative Information Searching in an Information Intensive Work Domain: Preliminary Results [J]. Journal of Digital Information Management, 2004, 2(1): 26-29.
[14] Fidel R, Pejterden A M, Cleal B, et al. A Multidimensional Approach to the Study of Human-Information Interaction: A Case Study of Collaborative Information Retrieval [J]. Journal of the American Society for Information Science and Technology, 2004, 55(11): 939-953.
[15] Reddy M C, Dourish P. A Finger on the Pulse: Temporal Rhythms and Information Seeking in Medical Work[C]. In: Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work. ACM, 2002: 344-353.
[16] Reddy M C, Jansen B J. A Model for Understanding Collaborative Information Behavior in Context: A Study of Two Healthcare Teams [J]. Information Processing and Management, 2008, 44(1): 256-273.
[17] Hertzum M. Breakdowns in Collaborative Information Seeking: A Study of the Medication Process [J]. Information Processing and Management, 2010, 46(6): 646-655.
[18] Sonnenwald D H, Pierce L G. Information Behavior in Dynamic Group Work Contexts: Interwoven Situational Awareness, Dense Social Networks and Contested Collaboration in Command and Control [J]. Information Processing and Management, 2000, 36(3): 461-479.
[19] Prekop P. A Qualitative Study of Collaborative Information Seeking [J]. Journal of Documentation, 2002, 58(5): 533-547.
[20] Palmguist R A, Kim K S. Cognitive Style and On-Line Databases Search Experience as Predictors of Web Search Performance [J]. Journal of the American Society for Information Science and Technology, 2000, 5l(6): 558-566.
[21] Shah C. Effects of Awareness on Coordination in Collaborative Information Seeking [J]. Journal of the American Society for Information Science and Technology, 2013, 64(6): 1122-1143.
[22] Evans B M, Kairam S, Pirolli P. Do Your Friends Make You Smarter?: An Analysis of Social Strategies in Online Information Seeking [J]. Information Processing and Management, 2010, 46(6): 679-692.
[23] Dinet J, Vivian R. The Impact of Friendship on Synchronous Collaborative Retrieval Tasks in the Primary School [J]. British Journal of Educational Technology, 2012, 43(3): 439-447.
[24] Yue Z, Han S, He D. An Investigation of Search Processes in Collaborative Exploratory Web Search [J]. Proceedings of the American Society for Information Science and Technology, 2012, 49(1): 1-4.
[25] González-Ibáñez R, Haseki M, Shah C. Let's Search Together, But not Too Close! An Analysis of Communication and Performance in Collaborative Information Seeking [J]. Information Processing and Management, 2013, 49(5): 1165-1179.
[26] Shah C, González-Ibáñez R. Spatial Context in Collaborative Information Seeking [J]. Journal of Information Science, 2012. DOI: 10.1177/0165551512438356.
[27] Large A, Beheshti J, Rahman T. Gender Differences in Collaborative Web Searching Behavior: An Elementary School Study [J]. Information Processing and Management, 2002, 38(3): 427-443.
[28] 吴丹, 邱瑾. 协同信息检索行为中的认知研究[J]. 情报学报, 2013, 32(2):125-137. (Wu Dan, Qiu Jin. A Study of Awareness in Collaborative Information Seeking Behaviors [J]. Journal of the China Society for Scientific and Technical Information, 2013, 32(2): 125-137.)
[29] 邱瑾, 吴丹. 用户协同信息检索行为与系统评价研究——以任务类型和协同能力为视角[J]. 现代图书情报技术, 2012(9): 62-68. (Qiu Jin, Wu Dan. A Study on Users' Collaborative Information Seeking Behavior and System Evaluation —— A Perspective of Tasks and Collaborative Abilities [J]. New Technology of Library and Information Service, 2012(9): 62-68.)
[30] 邱瑾, 吴丹. 协同信息检索行为中的情感研究[J]. 图书与情报, 2013(2): 105-110. (Qiu Jin, Wu Dan. A Study of Sentiments in Collaborative Information Search Behaviors [J]. Library and Information, 2013(2): 105-110.)
[31] 张薇薇. 社群环境下用户协同信息行为研究述评[J]. 中国图书馆学报, 2010, 36(4): 90-100. (Zhang Weiwei. Commentary on Collaborative Information Behavioral Research in the Context of Communities [J]. Journal of Library Science in China, 2010, 36(4): 90-100.)
[32] González-Ibáñez R, Shah C. Coagmento: A System for Supporting Collaborative Information Seeking [J]. Proceedings of the American Society for Information Science and Technology, 2011, 48(1): 1-4.
[33] Broder A. A Taxonomy of Web Search [J]. ACM SIGIR Forum, 2002, 36(2): 3-10.
[34] Morris M R, Teevan J. Collaborative Web Search: Who, What, Where, When, and Why [M]. Morgan & Claypool Publishers, 2010.
[35] Stoker D, Cooke A. Evaluation of Networked Information Sources [EB/OL]. [2014-04-01]. http://users.aber.ac.uk/das/ texts/eval.htm.
[36] Fritch J W, Cromwell R L. Evaluating Internet Resources: Identity, Affiliation, and Cognitive Authority in a Networked World [J]. Journal of the American Society for Information Science and Technology, 2001, 52(6): 499-507.
[37] Harris R. Evaluating Internet Research Sources [EB/OL]. [2014-04-01]. http://www.morgan.k12.ga.us/cms/lib06/GA 01903597/Centricity/Domain/157/Evaluating%20Internet%20Research%20Sources.pdf.

[1] 王晰巍,王铎,郑晴晓,韦雅楠. 在线品牌社群环境下企业与用户的信息互动研究*——以虚拟现实产业为例[J]. 数据分析与知识发现, 2019, 3(3): 83-94.
[2] 蒋武轩,熊回香,叶佳鑫,安宁. 网络社交平台中社群标签动态生成研究 *[J]. 数据分析与知识发现, 2019, 3(10): 98-109.
[3] 邱瑾, 吴丹. 用户协同信息检索行为与系统评价研究——以任务类型和协同能力为视角[J]. 现代图书情报技术, 2012, (9): 62-68.
[4] 任辉,周晓光,申晋 . 基于二部图法的Web知识社群挖掘*[J]. 现代图书情报技术, 2007, 2(4): 39-42.
Viewed
Full text


Abstract

Cited

  Shared   
  Discussed   
版权所有 © 2015 《数据分析与知识发现》编辑部
地址:北京市海淀区中关村北四环西路33号 邮编:100190
电话/传真:(010)82626611-6626,82624938
E-mail:jishu@mail.las.ac.cn