Please wait a minute...
New Technology of Library and Information Service  2003, Vol. 19 Issue (5): 23-25    DOI: 10.11925/infotech.1003-3513.2003.05.08
Current Issue | Archive | Adv Search |
Real-time Reference Services System
Jiang Enbo
(Chengdu Library of Chinese Academy of Sciences, Chengdu 610041, China)
Download:
Export: BibTeX | EndNote (RIS)      
Abstract  

Reference work is the most creative work in the library which embodies the librarian s value fully. The reference work is now done through the network which bridged the readers and the librarians.This paper introduced such aspects of Real-time reference system as: classification, system functions and some important properties.

Key wordsReference work      Real-time reference work      Network reference work     
Received: 31 March 2003      Published: 25 October 2003
ZTFLH: 

G252.6

 
Corresponding Authors: Jiang Enbo   
About author:: Jiang Enbo

Cite this article:

Jiang Enbo. Real-time Reference Services System. New Technology of Library and Information Service, 2003, 19(5): 23-25.

URL:

https://manu44.magtech.com.cn/Jwk_infotech_wk3/EN/10.11925/infotech.1003-3513.2003.05.08     OR     https://manu44.magtech.com.cn/Jwk_infotech_wk3/EN/Y2003/V19/I5/23


[1]http://ericit.org/digests/EDO-IR-1999-04.shtml

[2]http://www.arl.org/newsltr/219/chat.html

[3]http://www.ala.org/acrl/paperhtm/a10.html

[4,5]Expanding Reference Services for the University of California
http://www.slp.ucop.edu/sopag/DigitalReference.pdf

[6]AbbyS.Kasowitz著,初景利,华玉玲编译.数字化参考咨询服务的趋势与问题.图书情报工作动态,2002,(3)

[7]http://pages.prodigy.net/tabo1/chat.htm

[8]http://pages.prodigy.net/tabo1/webcall.htm

[9]http://www.china1call.net/chinese/library/paper/paper15.asp

[10,11]Applying Information Competency to Digital Reference
http://www.ifla.org/IV/ifla67/papers/057-98e.pdf

[12]http://www.virtualreference.net/virtual/01.html

[13]Livehelper Feature List http://www.livehelper.com/products/features.html

[14]Interactions:The Foundation of Business Relationships
http://www.egain.com/docs/white/Interactions.pdf

[15]http://support.conveysystems.com/faq.asp#VIP1

[1] Pan Wei,Zheng Qiaoying. IM——Another Solution to Real-time Virtual Reference Services[J]. 现代图书情报技术, 2006, 1(11): 12-15.
[2] Wu Dengsheng . The Application of AHP and TOPSIS to Evaluation of Digital Reference Services[J]. 现代图书情报技术, 2006, 1(4): 37-40.
[3] Song Yunlong . Study on Ontology-based Reference on the Web[J]. 现代图书情报技术, 2006, 1(3): 27-30.
[4] Liang Hong,Wang Shouning. Analysis of the Construction Actuality of Special CDRS Website[J]. 现代图书情报技术, 2006, 1(2): 30-34.
[5] Zhang Xian,Yang Zhiping,Zhou Ningli,Li Dan. Quality Control and Evaluation System for Collaborative Digital Reference Services of Chinese National Science Digital Libraries[J]. 现代图书情报技术, 2005, 21(11): 30-33.
[6] Gu Donglei. Quality Evaluation System of Periodical Websites[J]. 现代图书情报技术, 2005, 21(11): 68-71.
[7] Huang Min.  A Case Study on Collaborative Digital Reference System——Analysis on the VRD Collaborative System[J]. 现代图书情报技术, 2005, 21(2): 20-24.
[8] Zhang Lei,Hu Rong. A Preliminary Research on the Construction of Case Base in Digital Reference Service System[J]. 现代图书情报技术, 2005, 21(2): 25-28.
[9] Wang Yumei,Chen Yanchun,Han Lihua,Yin Shishan. The Realization of On\|line Thesis Submission System Based on ASP.NET[J]. 现代图书情报技术, 2005, 21(2): 74-76.
[10] Tang Guangqian. Design and Implementation of Real-time Reference Services System Based on Short Message Service[J]. 现代图书情报技术, 2005, 21(1): 85-88.
[11] Yuan Run,Tao Linmei. Practice and Study of Original Text Delivery Based on the Web[J]. 现代图书情报技术, 2004, 20(3): 81-83.
[12] Ying Jun,Xu Yixin,Mo Meiqi. The Construction and Applications of Virtual Reference Desk[J]. 现代图书情报技术, 2004, 20(2): 72-74.
[13] Yang Kun. On Problems and Solutions of Library Information Consulting Service[J]. 现代图书情报技术, 2003, 19(3): 96-98.
[14] Lu Baoyi,Wang Xin. On the Charging Fees on the Information Consultation Services Offered by Libraries on the Web[J]. 现代图书情报技术, 2002, 18(2): 28-31.
[15] Jiang Jiahui. Practice of the Development of Information Resource in the Network Environment——Refering to the Publishing of Essence of Financial Literature in the World[J]. 现代图书情报技术, 2001, 17(5): 75-76.
  Copyright © 2016 Data Analysis and Knowledge Discovery   Tel/Fax:(010)82626611-6626,82624938   E-mail:jishu@mail.las.ac.cn