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Model of Non-user-A Methodology for Information System Performance |
Ku Liping |
Department of Library and Information Science, National Taiwan University, Taipei 10671,China |
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Abstract Designing system functions to meet the non-user behavior can increase system utilization.This article systematically introduces the relevant studies and non-user types, then proposes the non-user theory, discusses using scenerios analysis, personas and living labortory to hold the non-user behavior. It can be a guideline to enhance and to improve the digital library service system.
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Received: 25 September 2010
Published: 12 February 2011
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