在线商品评论系统功能需求的Kano模型分析*——以我国主要购物网站为例
, 赵宇翔Analyzing the Demand of Online Product Review System’s Features Using Kano Model: An Empirical Study of Chinese Online Shops
Sun Xiaoling1 , Zhao Yuxiang2 , Zhu Qinghua2
, Zhao Yuxiang