| 持续使用意愿(Continuance Intention, CONI) | 3 | Da?han & Akkoyunlu (2016)[ 31] |
| 满意(Satisfaction, SATI) | 3 | Da?han & Akkoyunlu (2016)[31] |
| 期望确认(Expectation Confirmation, EXPE) | 3 | Da?han & Akkoyunlu (2016)[31] |
| 感知有用性(Perceived Usefulness, PU) | 3 | Davis(1989)[18] |
| 准确性(Accuracy, ACCU) | 3 | Shin, et al. (2016)[32] |
| 一致性(Consensus, CONS) | 3 | Chou, et al. (2015)[20] |
| 感知健康威胁(Perceived Health Threat, PHT) | 6 | Johnston & Warkentin (2010)[33]; Sun, et al. (2013)[34] |
| 电子健康素养(eHealth Literacy, EHLI) | 8 | Norman, et al. (2006)[35] |
| 响应性(Responsiveness, RESP) | 4 | Parasuraman, et al. (1988)[26] |
| 易用性(Perceived Ease of Use, PEOU) | 4 | Davis(1989)[18] |
| 直接网络外部性(Direct Network Externalities, DNE) | 3 | Zhou (2015)[30] |
| 间接网络外部性(Indirect Network Externality, INE) | 3 | Zhou (2015)[30] |