Based on a development of online digital reference service,this paper describes major digital reference service standards and guidelines adapted in Q/A content creation, object description, knowledge organization description, data access transaction, expert or cooperational reference information management, services management, quality control and management of intellectual property. It discusses the adaptation of standards and guidelines for distrbuted reference service for Chinese National Science Digital Library.
周宁丽,张智雄,李珍. 分布式参考咨询服务标准与规范研究与应用*[J]. 现代图书情报技术, 2003, 19(4): 45-48.
Zhou Ningli,Zhang Zhixiong,Li Zhen. The Research and Apply for Digital Reference Standards and Guidelines. New Technology of Library and Information Service, 2003, 19(4): 45-48.