Analyzing the Demand of Online Product Review System’ s Features Using Kano Model: An Empirical Study of Chinese Online Shops
Sun Xiaoling, Zhao Yuxiang, Zhu Qinghua
Data Analysis and Knowledge Discovery ›› 2013 ›› Issue (6) : 76-84.
Analyzing the Demand of Online Product Review System’ s Features Using Kano Model: An Empirical Study of Chinese Online Shops
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