Research on User Information Requirement in Chinese Network Health Community: Taking Tumor-forum Data of Qiuyi as an Example
Quan Lu1,2,Anqi Zhu1,Jiyue Zhang1,Jing Chen3()
1School of Information Management, Wuhan University, Wuhan 430072, China 2Big Data Research Institute, Wuhan University, Wuhan 430072, China 3School of Information Management, Central China Normal University, Wuhan 430079, China
[Objective] This paper constructs an information demand mining framework of Chinese online health community users adapted to the big data environment, and analyzes the user information needs by taking the data of tumor-forum as an example. [Methods] The Latent Semantic Indexing (LSI) model and MapReduce distributed text clustering technology were used in this framework to mine the user information needs. We use all the Q&A data (24,305 in total) from tumor-forum of Chinese online health community (qiuyi.cn) as the experimental data source. [Results] The proposed framework mines the five information needs and their proportions of the tumor users: treatment (43.3%), pathology and etiology (34.5%), examination (12.1%), postoperative (7.0%), prevention (3.1%), and top 20 keywords of these needs. The analysis shows the growth of each needs, and the significant difference between domestic users and foreign users. Gender differences are also significant, the male need treatment information most, while female need pathological and etiological information most. Age difference is large too, and the information needs of young people are the largest (83.79%), etc. [Limitations] There may be better threshold selection, and the medical thesaurus is not prefect. The analysis of information needs is not multidimensional. [Conclusions] The proposed framework is feasible. The paper found the trend of the demand distribution changes with year and the distribution of users information needs vary with age or gender.
陆泉,朱安琪,张霁月,陈静. 中文网络健康社区中的用户信息需求挖掘研究*——以求医网肿瘤板块数据为例[J]. 数据分析与知识发现, 2019, 3(4): 22-32.
Quan Lu,Anqi Zhu,Jiyue Zhang,Jing Chen. Research on User Information Requirement in Chinese Network Health Community: Taking Tumor-forum Data of Qiuyi as an Example. Data Analysis and Knowledge Discovery, DOI：10.11925/infotech.2096-3467.2018.1153.
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