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New Technology of Library and Information Service  2011, Vol. 27 Issue (9): 78-82    DOI: 10.11925/infotech.1003-3513.2011.09.13
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Construction of Library Personalized FAQ System Based on Open-source Software KBPublisher
Li Xin, Yu Yaxiu
East China Normal University Library,Shanghai 200062,China
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Abstract  For the current problem that FAQ has a single function, this article introduces how to construct a FAQ system based on KBPublisher, and describes how to resolve the issues that open-source software does not support searching in Chinese and how to integrate third-party applications through secondary development of the KBPublisher. Finally, it realizes a feature-rich local FAQ system which integrates real-time reference tools and Web access statistics.
Key words： KBPublisher      FAQ      Open-source software      Personalized     
Received: 07 June 2011      Published: 02 December 2011
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Li Xin, Yu Yaxiu. Construction of Library Personalized FAQ System Based on Open-source Software KBPublisher. New Technology of Library and Information Service, 2011, 27(9): 78-82.

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http://manu44.magtech.com.cn/Jwk_infotech_wk3/EN/10.11925/infotech.1003-3513.2011.09.13     OR     http://manu44.magtech.com.cn/Jwk_infotech_wk3/EN/Y2011/V27/I9/78

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