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Data Analysis and Knowledge Discovery  2019, Vol. 3 Issue (5): 1-10    DOI: 10.11925/infotech.2096-3467.2018.0813
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Information Needs of Domestic and International HCQA Users ——An Empirical Analysis
Jing Shi1,Chenlu Li1,Yuxing Qian1,Liqin Zhou1,Bin Zhang1,2()
1(Center for Studies of Information Resources, Wuhan University, Wuhan 430072, China)
2(Center of Traditional Chinese Cultural Studies, Wuhan University, Wuhan 430072, China)
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[Objective] This paper identifies and analyzes the information needs of domestic and international question and answer health communities, aiming to find the patterns of regulation evolutions and explore the reasons. [Methods] First, we selected diabetes related data from ManYouBang and DailyStrength. Then, we compared topic evolution and co-occurrence, from the perspectives of theme and time, and using theme coding, social network and content analysis. [Results] The essential needs of HCQA users were “how to treat the disease”. For the chronic disease community, the “diet” theme was closely related to its co-occurrence themes. [Limitations] Our research did not examine the relevance of answers to questions, thus more in-depth study is needed on the topic evolution and content. [Conclusions] Domestic HCQA community is still developing while their foreign counterparts are stable. The former has only “question and answer attribute” while latter has both “Q&A” and “social” attributes.

Key wordsHCQA      Information Needs      Content Analysis      Co-occurrence Network     
Received: 23 July 2018      Published: 03 July 2019

Cite this article:

Jing Shi,Chenlu Li,Yuxing Qian,Liqin Zhou,Bin Zhang. Information Needs of Domestic and International HCQA Users ——An Empirical Analysis. Data Analysis and Knowledge Discovery, 2019, 3(5): 1-10.

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