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Discussing the Model of Virtual Reference Service Cost Calculator |
Zhou Qun1 Zhang Liang2 |
1(Department of Information Management, Zhongshan University, Guangzhou 510275,China)
2(Renmin University of China, Beijing 100872, China) |
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Abstract The paper, based on the model of “block of time” cost calculator, makes a simple model to accommodate for the library practice of virtual reference services in our country.
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Received: 19 April 2004
Published: 25 October 2004
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Corresponding Authors:
Zhou Qun
E-mail: zq_1122@sohu.com
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About author:: Zhou Qun,Zhang Liang |
1 吴建中.21世纪图书馆新论.上海:上海科学技术文献出版社,1998:86
2 Matthew Marsteller, and Susan Ware. Models for Measuring and Evaluating Reference Costs: A Comparative Analysis of Traditional and Virtual Reference Services. 来自于http://www.vrd2003.org/proceedings/index.cfm.(Accessed Nov.6,2003)
3 Elaine L. Chao,and Kathleen P. Utgoff. The National Compensation Survey: Occupational Wages in the
United States, July 2002, U.S.September 2003. Bulletin 2561.来自于: http://www.bls.gov/ncs/ocs/sp/ncbl0552.pdf. (Accessed Nov 6,2003)
4 Employer Costsfor Employee Compensation Summary for June of 2003.来自于:http://www.bls.gov/news.release/ecec.nr0.htm.(Accessed Nov.4,2003)
5 Kingma, Bruce R. The economics of information :a guide to economic and cost-benefit analysis for information professionals. Englewood, CO : Libraries Unlimited. 2001
6 中国统计年鉴.北京:中国统计年鉴出版社,2003,3 |
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