Please wait a minute...
Data Analysis and Knowledge Discovery  2019, Vol. 3 Issue (4): 63-70    DOI: 10.11925/infotech.2096-3467.2018.0666
Current Issue | Archive | Adv Search |
Analysis of Knowledge Sharing Behavior of Medical Professional Users in Online Health Communities Based on Social Capital and Motivation Theory
Yuxin Peng1,Zhaohua Deng1(),Jiang Wu2
1School of Medicine and Health Management, Huazhong University of Science and Technology, Wuhan 430030, China
2School of Information Management, Wuhan University, Wuhan 430072, China
Download: PDF (531 KB)   HTML ( 18 ) 
Export: BibTeX | EndNote (RIS)      
Abstract  

[Objective] Based on social capital theory and motivation theory, this paper constructs a research model and explores the factors affecting the willingness of medical professional users to share knowledge from multiple dimensions. [Methods] The questionnaire survey method is used to collect data online, SPSS20 is used for descriptive statistics and factor analysis, and the structural equation model is used to verify the hypotheses. [Results] The results are as follows: trust (β=0.10, P<0.05), shared vision(β=0.19, P<0.01), altruism(β=0.17, P<0.05), reputation(β=0.12, P<0.05), and altruism moderated by knowledge self-efficacy have a positive significant impact on the willingness to share knowledge (β=0.13, P<0.05), but social interaction, identification, reciprocity have no significant impact on the willing to share knowledge (P>0.05). [Limitations] There is also a need to dig deeper reasons for variables that are not significant. [Conclusions] The results provide a theoretical evidence for the research of medical professional user’s knowledge sharing intention, and provides references for online health community managers to formulate knowledge sharing incentive mechanism for medical professional users, which has certain practical significance.
Key words： Online Health Communities      Social Capital Theory      Motivation Theory      Structural Equation Model      Knowledge Sharing     
Received: 25 June 2018      Published: 29 May 2019
Service
E-mail this article
Add to my bookshelf
Add to citation manager
E-mail Alert
RSS
Articles by authors
Yuxin Peng
Zhaohua Deng
Jiang Wu

Cite this article:

Yuxin Peng,Zhaohua Deng,Jiang Wu. Analysis of Knowledge Sharing Behavior of Medical Professional Users in Online Health Communities Based on Social Capital and Motivation Theory. Data Analysis and Knowledge Discovery, 2019, 3(4): 63-70.

URL:

https://manu44.magtech.com.cn/Jwk_infotech_wk3/EN/10.11925/infotech.2096-3467.2018.0666     OR     https://manu44.magtech.com.cn/Jwk_infotech_wk3/EN/Y2019/V3/I4/63

[1] Lin M J J, Hung S W, Chen C J. Fostering the Determinants of Knowledge Sharing in Professional Virtual Communities[J]. Computers in Human Behavior, 2009, 25(4): 929-939.
[2] 张李义, 李慧然. 基于互动视角的在线医疗问答患者用户使用研究[J]. 数据分析与知识发现, 2018, 2(1): 76-87.
[2] (Zhang Liyi, Li Huiran.Studying Social Interaction of Online Medical Question-Answering Service[J]. Data Analysis and Knowledge Discovery, 2018, 2(1): 76-87.)
[3] Yan Z, Wang T, Chen Y, et al.Knowledge Sharing in Online Health Communities: A Social Exchange Theory Perspective[J]. Information & Management, 2016, 53(5): 643-653.
[4] Vera-Munoz S C, Ho J L, Chow C W. Enhancing Knowledge Sharing in Public Accounting Firms[J]. Accounting Horizons, 2006, 20(2): 133-155.
[5] Chang H H, Chuang S S.Social Capital and Individual Motivations on Knowledge Sharing: Participant Involvement as a Moderator[J]. Information & Management, 2011, 48(1): 9-18.
[6] Zhao J, Ha S, Widdows R.The Influence of Social Capital on Knowledge Creation in Online Health Communities[J]. Information Technology and Management, 2016, 17(4): 311-321.
[7] Zhang L, Cheng J.Effect of Knowledge Leadership on Knowledge Sharing in Engineering Project Design Teams: The Role of Social Capital[J]. Project Management Journal, 2015, 46(5): 111-124.
[8] Nahapiet J, Ghoshal S. Social Capital, Intellectual Capital,the Organizational Advantage[J]. The Academy of Management Review, 1998, 23(2): 242-266.
[9] Zhang F, Kaufman D.The Impacts of Social Interactions in MMORPGs on Older Adults’ Social Capital[J]. Computers in Human Behavior, 2015, 51: 495-503.
[10] Foss N J, Pedersen T.Transferring Knowledge in MNCs: The Role of Sources of Subsidiary Knowledge and Organizational Context[J]. Journal of International Management, 2002, 8(1): 49-67.
[11] Hinds P J, Patterson M, Pfeffer J.Bothered by Abstraction: The Effect of Expertise on Knowledge Transfer and Subsequent Novice Performance[J]. Journal of Applied Psychology, 2001, 86(6): 1232-1243.
[12] Bock G W, Kim Y G.Breaking the Myths of Rewards: An Exploratory Study of Attitudes About Knowledge Sharing[J]. Information Resource Management Journal, 2002, 15(2): 14-21.
[13] Wang S, Noe R A.Knowledge Sharing: A Review and Directions for Future Research[J]. Human Resources Management Review, 2010, 20(2): 115-131.
[14] 郭佳. 基于知识贡献的社交问答平台个人创新行为研究[J]. 现代情报, 2017, 37(8): 49-56.
[14] (Guo Jia.Drives User’ Innovative Behavior in Social Q&A Platform: From the Perspectives of Knowledge Contribut, ion[J]. Journal of Modern Information, 2017, 37(8): 49-56.)
[15] 申传香. 社会资本理论视角的网上问答社区用户知识共享行为研究[D]. 杭州: 浙江工商大学, 2018.
[15] (Shen Chuanxiang.The Study on Users’ Knowledge Sharing Behavior in Online Q&A Communities Based on Social Capital Theory[D]. Hangzhou: Zhejiang Gongshang University, 2018.)
[16] Wasko M M L, Faraj S. Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice[J]. Management Information Systems Quarterly, 2005, 29(1): 35-57.
[17] Tsai W, Ghoshal S.Social Capital and Value Creation: The Role of Intrafirm Networks[J]. Academy of Management Journal, 1998, 41(4): 464-476.
[18] 甘春梅, 黄悦. 社会化问答社区不同用户行为影响因素的实证研究[J]. 图书情报知识, 2017(6): 114-124.
[18] (Gan Chunmei, Huang Yue.An Empirical Study on Factors Affecting Different User Behaviors in Social Q&A Community[J]. Documentation, Information & Knowledge, 2017(6): 114-124.)
[19] Zhang X, Liu S, Deng Z, et al.Knowledge Sharing Motivations in Online Health Communities: A Comparative Study of Health Professionals and Normal Users[J]. Computers in Human Behavior, 2017, 75: 797-810.
[20] Wu H, Lu N. Online Written Consultation, Telephone Consultation and Offline Appointment: An Examination of the Channel Effect in Online Health Communities[J]. International Journal of Medical Informatics, 2017, 107: 107-119.
[21] Bandura A.Self-Efficacy Mechanism in Human Agency[J]. American Psychologist, 1982, 37(2): 122-147.
[22] Chen C J, Hung S W.To Give or to Receive? Factors Influencing Members’ Knowledge Sharing and Community Promotion in Professional Virtual Communities[J]. Information & Management, 2010, 47(4): 226-236.
[23] Dev R D O, Kamalden T F T, Geok S K, et al. Spiritual Intelligence on Health Behaviours Among Malaysian University Students in a Malaysian Public University: The Mediating Role of Self Efficacy[J]. Malaysian Journal of Movement, Health & Exercise, 2018, 7(2): 53-64.
[24] Chiu C M, Hsu M H, Wang E T G. Understanding Knowledge Sharing in Virtual Communities: An Integration of Social Capital and Social Cognitive Theories[J]. Decision Support Systems, 2006, 42(3): 1872-1888.
[25] Chow W S, Chan L S. Social Network, Social Trust and Shared Goals in Organizational Knowledge Sharing[J]. Information & Management, 2008, 45(7):458-465.
[26] 赵越岷, 李梦俊, 陈华平. 虚拟社区中消费者信息共享行为影响因素的实证研究[J]. 管理学报, 2010, 7(10): 1490-1494.
[26] (Zhao Yuemin, Li Mengjun, Chen Huaping.An Empirical Study on Consumer’s Information Sharing Behavior in Virtual Community[J]. Chinese Journal of Management, 2010, 7(10): 1490-1494.)
[27] Ransbotham S, Kane G C.Membership Turnover and Collaboration Success in Online Communities: Explaining Rises and Falls from Grace in Wikipedia[J]. Management Information Systems Quarterly, 2011, 35(3): 613-627.
[28] Brass D J, Burkhardt M E.Potential Power and Power Use: An Investigation of Structure and Behavior[J]. Academy of Management Journal, 1993, 36(3): 441-470.
[29] Guo S, Guo X, Fang Y, et al.How Doctors Gain Social and Economic Returns in Online Health-Care Communities: A Professional Capital Perspective[J]. Journal of Management Information Systems, 2017, 34(2): 487-519.
[30] Kankanhalli A, Tan B C Y, Wei K K. Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation[J]. Management Information Systems Quarterly, 2005, 29(1): 113-143.
[1] Dongmei Mu,Hui Fa,Ping Wang,Jing Sun. Research on Disease Risk Factors on Structural Equation Model[J]. 数据分析与知识发现, 2019, 3(4): 80-89.
[2] Juhua Wu,Yu Wang,Ming Li,Shaoyun Cai. Knowledge Discovery of Online Health Communities with Weighted Knowledge Network[J]. 数据分析与知识发现, 2019, 3(2): 108-117.
[3] Zhe Hu,Xianjin Zha,Yalan Yan. Interactive Behaviors of Online Health Community Users in Emergency[J]. 数据分析与知识发现, 2019, 3(12): 10-20.
[4] Xinyuan Lu,Xuelin Wang,Qiaofeng Dai. Knowledge Sharing of Competitive Crowdsourcing Community Based on fsQCA[J]. 数据分析与知识发现, 2019, 3(11): 60-69.
[5] Gao Haiyan, Dou Yongxiang, Qi Yilan. A Research of Knowledge Sharing Community Discovery Based on Interaction History Between Peers in P2P Networks[J]. 现代图书情报技术, 2013, 29(9): 93-98.
[6] Shi Liping, Yuan Jingting, Tang Shulin, Liu Qiang. Role Mechanism of Internal Control Mechanism and Shared Mental Model on Knowledge Sharing: The Perspectives of Extending Knowledge Sharing Achievement Paths[J]. 现代图书情报技术, 2013, 29(11): 40-45.
[7] Cheng Ying, Sun Jianjun, Zhang Min. An Exploratory Study on Factors to Information Literacy: A Structural Equation Model Analyzing[J]. 现代图书情报技术, 2011, 27(12): 9-14.
[8] Cheng Ying. Empirical Analysis on Relevance Criteria Oriented Academic Information Retrieval System Success Model[J]. 现代图书情报技术, 2011, 27(10): 45-53.
[9] Gan Liren,Xu Yingnan. An Investigation on Factors Affecting the User's Acceptance Behavior of Enterprise Information System——An Example of ERP System[J]. 现代图书情报技术, 2009, 3(2): 71-77.
[10] Chen Zhenbiao,Wang Lingyan,Zhao Xuyao,Zhang Wende. Application of Knowledge-sharing Based on Wikipedia
——Take the Academic Topics of Graduate Education as an Example  [J]. 现代图书情报技术, 2009, 25(11): 93-97.
[11] Lei Xue,Jiao Yuying,Lu Quan,Cheng Quan. Investigation on Knowledge Sharing Behavior of Wiki Community Based on the Social Cognitive Theory[J]. 现代图书情报技术, 2008, 24(2): 30-34.
[12] Li Jing,Qian Ping,Su Xiaolu. Building Knowledge Portals Based on Ontology[J]. 现代图书情报技术, 2004, 20(2): 18-21.
  Copyright © 2016 Data Analysis and Knowledge Discovery   Tel/Fax:(010)82626611-6626，82624938   E-mail:jishu@mail.las.ac.cn