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New Technology of Library and Information Service  2009, Vol. 25 Issue (4): 40-43    DOI: 10.11925/infotech.1003-3513.2009.04.08
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Design of Micro Self-evaluation Software for Library Website’s User Satisfaction Factor
Ding Shengchun  Li Chong   Li Li   Wang Xiaoqing
(Department of Information Management,Nanjing University of Science and Technology, Nanjing 210094,China)
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Abstract  

In order to find out the micro factors that impact user’s satisfaction about library websites, this paper puts forward a flexible self-evaluation system. With this system, the library websites can choose suitable micro evaluation plan according to their own needs, and diagnose by themselves the underlying factors that impact user’s satisfaction. The system is highly user-definable, and the library managers can create experts’ weight-surveying questionnaires by using its indicator templates or by using self-defined indicators. Finally, the surveying data are analyzed and showed with 3D visualization graphics, and the micro factors needs to be improved are found out.

Key wordsLibrary web      Satisfaction factor      Self-evaluation      Application Software     
Received: 09 December 2008      Published: 25 April 2009
: 

G250.76

 
Corresponding Authors: Ding Shengchun     E-mail: todingding@163.com
About author:: Ding Shengchun,Li Chong,Li Li,Wang Xiaoqing