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现代图书情报技术  2013, Vol. 29 Issue (1): 69-74     https://doi.org/10.11925/infotech.1003-3513.2013.01.11
  情报分析与研究 本期目录 | 过刊浏览 | 高级检索 |
网络社区信息质量及可靠性评价研究——基于用户视角
沈旺, 国佳, 李贺
吉林大学管理学院 长春 130025
Research on Information Quality and Credibility Evaluation in Online Community——Based on User Perspective
Shen Wang, Guo Jia, Li He
School of Management, Jilin University, Changchun 130025, China
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摘要 采用扎根理论编码方法对网络社区语境下用户生成的信息质量及信息可靠性评价指标进行研究。分析两个讨论主题13 020个消息,16.8%的消息中用户对信息质量和可靠性进行明确的评价。研究结果显示:(1)用户在对网络社区信息质量及可靠性评价时通常采用一个或少数几个评价指标;(2)用户对信息质量评价使用频率较高的指标有全面性、正确性、真实性,对信息可靠性评价使用频率较高的指标有声誉、专业性、可识别性;(3)用户倾向于采用消极性指标对网络社区信息质量及可靠性进行评价。
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沈旺
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关键词 网络社区信息质量信息可靠性    
Abstract:This paper adopts Grounded theory coding methods to research on user-generated information quality and information credibility evaluation in the context of online communities,and analyzes a total of 13 020 messages of two discussion topics.16.8% of the messages have clear evaluation of information quality and credibility. The results show that:(I)the users usually use one or a few evaluation indicators to evaluate information quality and credibility in online community; (II)the user frequently use correctness, usefulness, specificity to evaluate information quality and reputation, professionalism, honesty (negative standard) to evaluate information credibility;(III) the users tend to use negative indicators to evaluate the quality and reliability of online community information.
Key wordsOnline community    Information quality    Information credibility
收稿日期: 2012-12-12      出版日期: 2013-03-29
:  G205  
基金资助:本文系吉林大学“985工程”项目的研究成果之一。
通讯作者: 沈旺     E-mail: shenwang_001@163.com
引用本文:   
沈旺, 国佳, 李贺. 网络社区信息质量及可靠性评价研究——基于用户视角[J]. 现代图书情报技术, 2013, 29(1): 69-74.
Shen Wang, Guo Jia, Li He. Research on Information Quality and Credibility Evaluation in Online Community——Based on User Perspective. New Technology of Library and Information Service, 2013, 29(1): 69-74.
链接本文:  
https://manu44.magtech.com.cn/Jwk_infotech_wk3/CN/10.11925/infotech.1003-3513.2013.01.11      或      https://manu44.magtech.com.cn/Jwk_infotech_wk3/CN/Y2013/V29/I1/69
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