Social Public Opinion Analysis and Decision Making Support with Big Data
Cen Yonghua,Wang Yuefen()
School of Economics and Management, Nanjing University of Science &Technology, Nanjing 210094, China Jiangsu Collaborative Innovation Center of Social Safety Science and Technology, Nanjing 210094, China
[Objective] This paper explores the theoretical foundation and key research topics of social public opinion analysis and decision making support with the help of big data. [Methods] We first reviewed the related theories and methods of library and information science, communication studies, public administration, computer science, psychology, system dynamics, and complex network. Then, we summarized key research based on field studies and practice analysis. [Results] We proposed six perspectives to guide research design and content organization, and also tried to solve five key issues including the effects of social public opinion dissemination to government’s decision making. [Conclusions] Big data brings new opportunities for social public opinion analysis and decision making support, which require much more new research.
岑咏华,王曰芬. 大数据环境下社会舆情分析与决策支持的研究视角和关键问题*[J]. 现代图书情报技术, 2016, 32(7-8): 3-11.
Cen Yonghua,Wang Yuefen. Social Public Opinion Analysis and Decision Making Support with Big Data. New Technology of Library and Information Service, 2016, 32(7-8): 3-11.
(Xia Huosong, Zhen Huachun.Public Opinion Analysis and Decision Support Study Under Big Data Surroundings[J]. Journal of Intelligence, 2015, 34(2): 1-6, 21.)
(Xing Mengting, Wang Yuefen.Review and Prospect of Research on Public Opinion at Home and Abroad[J]. Information Studies: Theory & Application, 2015, 38(11): 139-144.)
(Zhong Yixin.Principles of Information Science [M]. The 3rd Edition. Beijing: Beijing University of Posts and Telecommunications Press, 2002: 201-204.)
[6]
常绍舜. 从经典系统论到现代系统论[J]. 系统科学学报, 2011, 19(3): 1-4.
[6]
(Chang Shaoshun.From Classical System in the Case of Modern System Theory[J]. Journal of Systems Science, 2011, 19(3): 1-4.)
(Sabatier P A, Jenkins-Smith H C. Policy Change and Learning: An Advocacy Coalition Approach[M]. Translated by Deng Zheng. Beijing: Beijing University Press, 2011: 36-37.)
(Zaller J R.The Nature and Origins of Mass Opinion [M]. Translated by Chen Xinxiang, Fang Jianfeng, Xu Fayin, et al. Beijing: China Renmin University Press, 2013: 59.)
[9]
王慧媛. 语义关联对注意捕获的影响[D]. 沈阳: 东北师范大学, 2009.
[9]
(Wang Huiyuan.The Influence of Semantic Relevancy on Attentional Capture [D]. Shenyang: Northeast Normal University, 2009.)
[10]
Posner M I, Snyder C R.Attention and Cognitive Control[C]. In: Proceedings of Information Processing and Cognition: The Loyola Symposium. Hillsdale, NJ: Erlbaum, 1975: 55-85.
[11]
Berners-Lee T, Hendler J, Lassila O, et al.The Semantic Web: A New Form of Web Content That is Meaningful to Computers Will Unleash a Revolution of New Possibilities[J]. Scientific American, 2001, 284(5): 34-43.
[12]
Simons D J.Attentional Capture and Inattentional Blindness[J]. Trends in Cognitive Science, 2000, 4(4): 147-155.
(Lasswell H.The Structure and Function of Communication in Society [M]. Translated by He Daokuan.Beijing: Communication University of China Press, 2013: 11-78.)
(Solso R L, Maclin M K, Maclin O H, et al.Cognitive Psychology[M]. The 7th Edition. Translated by Shao Zhifang, et al. Shanghai: Shanghai People’s Publishing House, 2008: 2.)
(Mi Lijuan.Discucsing on Research of Science Innotation of Media Literacy[J]. Journal of Chongqing University of Arts and Sciences: Social Sciences Edition, 2010, 29(2): 138-142.)
[17]
李伟权. “互动决策”: 政府公共决策回应机制建设[J]. 探索, 2002(3): 42-45.
[17]
(Li Weiquan.The Mutual Action’s Decision-making: The Construction of Response Mechanism to the Government’s Public Decision-making[J]. Probe, 2002(3): 42-45.)
(Chai Shengqin.China’s Administrative Reforms Should Use New Public Management for Reference[J]. Journal of Northwest University: Philosophy and Social Sciences, 2000, 30(2): 136-141.)
(Mayer-Sch?nberger V, Cukier K.Big Data: A Revolution That Will Transform How We Live, Work, and Think [M]. Translated by Sheng Yangyan, Zhou Tao.Hangzhou: Zhejiang People’s Publishing House, 2013.)