This paper describes the QuestionPoint, a collaborative virtual reference service system,its functions, benefits, and the specific applications of each module in detail.
邵敏,李旭. 合作虚拟参考咨询服务——QuestionPoint系统剖析[J]. 现代图书情报技术, 2003, 19(3): 37-41.
Shao Min,Li Xu. Collaborative Virtual Reference Services--QuestionPoint System Analysing. New Technology of Library and Information Service, 2003, 19(3): 37-41.