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New Technology of Library and Information Service  2011, Vol. 27 Issue (1): 46-51    DOI: 10.11925/infotech.1003-3513.2011.01.07
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Model of Non-user-A Methodology for Information System Performance
Ku Liping
Department of Library and Information Science, National Taiwan University, Taipei 10671,China
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Designing system functions to meet the non-user behavior can increase system utilization.This article systematically introduces the relevant studies and non-user types, then proposes the non-user theory, discusses using scenerios analysis, personas and living labortory to hold the non-user behavior. It can be a guideline to enhance and to improve the digital library service system.

Key wordsInformation behavior      User profile      User model      Potential users      User performance     
Received: 25 September 2010      Published: 12 February 2011



Cite this article:

Ku Liping. Model of Non-user-A Methodology for Information System Performance. New Technology of Library and Information Service, 2011, 27(1): 46-51.

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