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New Technology of Library and Information Service  2016, Vol. 32 Issue (3): 97-102    DOI: 10.11925/infotech.1003-3513.2016.03.13
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Using WeChat Application for Library Near-field Services: Case Study of Beijing Administrative College Library
Chen Chen(),Xu Pingcang,Li Hong,Yu Tao
Beijing Administrative College Library, Beijing 100044, China
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[Objective] This study aims to build a bridge between the online readers and the library, which significantly improves the library service and user experience. [Context] The near-field service was provided by traditional electronic display panels and in-person introduction. There was few guide resource online. [Methods] We designed a new service model for Beijing Administrative College Library with the help of WeChat platform, the iBeacon technology and the HTML5. [Results] The new model provided different near-field library services for different scenarios, which attracted more online users. The WeChat Public Account of the library also got more followers. [Conclusions] The new near-field services completely changed the library’s user experience. The readers are more willing to learn and interactively use the library resources.

Key wordsWeChat shake & find      iBeacon      Near-field services     
Received: 09 November 2015      Published: 12 April 2016

Cite this article:

Chen Chen,Xu Pingcang,Li Hong,Yu Tao. Using WeChat Application for Library Near-field Services: Case Study of Beijing Administrative College Library. New Technology of Library and Information Service, 2016, 32(3): 97-102.

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