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New Technology of Library and Information Service  2016, Vol. 32 Issue (7-8): 3-11    DOI: 10.11925/infotech.1003-3513.2016.07.02
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Social Public Opinion Analysis and Decision Making Support with Big Data
Cen Yonghua,Wang Yuefen()
School of Economics and Management, Nanjing University of Science &Technology, Nanjing 210094, China
Jiangsu Collaborative Innovation Center of Social Safety Science and Technology, Nanjing 210094, China
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[Objective] This paper explores the theoretical foundation and key research topics of social public opinion analysis and decision making support with the help of big data. [Methods] We first reviewed the related theories and methods of library and information science, communication studies, public administration, computer science, psychology, system dynamics, and complex network. Then, we summarized key research based on field studies and practice analysis. [Results] We proposed six perspectives to guide research design and content organization, and also tried to solve five key issues including the effects of social public opinion dissemination to government’s decision making. [Conclusions] Big data brings new opportunities for social public opinion analysis and decision making support, which require much more new research.

Key wordsSocial public opinion analysis      Government decision support      Research perspective      Key issues      Big data     
Received: 12 June 2016      Published: 29 September 2016

Cite this article:

Cen Yonghua,Wang Yuefen. Social Public Opinion Analysis and Decision Making Support with Big Data. New Technology of Library and Information Service, 2016, 32(7-8): 3-11.

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