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Data Analysis and Knowledge Discovery  2018, Vol. 2 Issue (7): 1-12    DOI: 10.11925/infotech.2096-3467.2018.0074
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Survey on Social Question and Answer
Li Lei1, He Daqing2, Zhang Chengzhi1()
1School of Economics and Management, Nanjing University of Science and Technology, Nanjing 210094, China
2School of Computing and Information, University of Pittsburgh, Pittsburgh 15260, USA
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[Objective] This paper explores the development of social Question and Answer studies. [Coverage] We used Google Scholar and CNKI to search literatures with the keywords “Social Q&A”. We then obtained a total of 77 representative literatures on social Q&A in conjunction with topic screening, intensive reading and retrospective method. [Methods] First, we introduced the development and early research on social Q&A. Then, we surveyed the latest social Q&A studies. [Results] At present, the researches on social Q&A focuses on four aspects, including questions, answers, users and platforms. [Limitations] More research is needed to thoroughly discuss each research’s topic. [Conclusions] Based on the current research, we offer some suggestions on future social Q&A studies from the perspectives of questions, answers, users, platforms, fields and applications.

Key wordsSocial Q&A      Question Retrieval      Answer Quality      Social Media     
Received: 19 January 2018      Published: 15 August 2018
ZTFLH:  G203  

Cite this article:

Li Lei,He Daqing,Zhang Chengzhi. Survey on Social Question and Answer. Data Analysis and Knowledge Discovery, 2018, 2(7): 1-12.

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