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Data Analysis and Knowledge Discovery  2021, Vol. 5 Issue (2): 106-115    DOI: 10.11925/infotech.2096-3467.2020.0395
Current Issue | Archive | Adv Search |
Analyzing Knowledge Demand and Supply of Community Question Answering with TF-PIDF
Li Ming1(),Li Ying1,Zhou Qing1,Wang Jun2
1School of Economics and Management, China University of Petroleum-Beijing, Beijing 102249, China
2School of Economics and Management, Beihang University, Beijing 100191, China
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Abstract  

[Objective] This paper propose a new method to study the knowledge demand and supply of community question answering, aiming to make effective targeted interventions. [Methods] First, we constructed novel word weight calculation models (TF-PIDF) for the questions and answers. Then, we obtained the main categories of demanded and supplied knowledge by clustering questions and answers, as well as the popularity of topics. Third, we paired the categories of knowledge demand and their supply counterparts. Fourth, we proposed an algorithm to calculate the popularity of knowledge demands. [Results] The proposed model was examined with topis on influenza from the community of ZHIHU. We found six categories of topics for knowledge demand and supply. The trending one was “epidemic”, which represented the most popular real time needs. [Limitations] The identified topics rely on the topic meaning from feature word clustering. [Conclusions] The proposed method could effectively manage the knowledge demand and supply of community question answering.

Key wordsCommunity Questions and Answers      Knowledge Demand      Knowledge Supply      Knowledge Management     
Received: 07 May 2020      Published: 11 March 2021
ZTFLH:  TP393  
Fund:National Natural Science Foundation of China(71571191);National Natural Science Foundation of China(71871005);National Natural Science Foundation of China(91646122)
Corresponding Authors: Li Ming ORCID:0000-0001-8732-8217     E-mail: limingzyq@cup.edu.cn

Cite this article:

Li Ming, Li Ying, Zhou Qing, Wang Jun. Analyzing Knowledge Demand and Supply of Community Question Answering with TF-PIDF. Data Analysis and Knowledge Discovery, 2021, 5(2): 106-115.

URL:

https://manu44.magtech.com.cn/Jwk_infotech_wk3/EN/10.11925/infotech.2096-3467.2020.0395     OR     https://manu44.magtech.com.cn/Jwk_infotech_wk3/EN/Y2021/V5/I2/106

Research Framework
Heat and Coverage Distribution of Knowledge Demand
类别序号 类别主题 主题特征词
1 疫情 新冠,流行病,病毒,流行,疫苗,美国,肺炎,新型冠状病毒,传染,死亡,严重,药,防,疫苗,医
2 症状 急性,呼吸道,肺炎,发烧,咳嗽,严重,症状,流鼻涕,痛,感觉,传染,高烧,时期,传播,综合征
3 医疗 医学,健康,病毒,医生,疾病,药,治疗,针,症状,抗生素,吃药,医院,传染,宝宝,免疫力
4 疫苗 疫苗,接种,幼儿,免疫,孩子,医院,健康,生产,病毒,生物,预防,研发,价,批次,抗体
5 病毒 新冠,病毒,冠状病毒,肺炎,变异,人类,生物,传播,亚型,病毒学,感染,致死,禽类,鸡,免疫
6 预防 戴口罩,疫苗,一次性,预防,感染,肺炎,防霾,医用外科,疫病,无纺布,传染,呼吸,疾控,病毒,购买
Category Keywords of Knowledge Demand (Question) Clustering under Influenza Topic
类别序号 类别主题 主题特征词
1 疫情 流行,病毒,新冠,爆发,美国,疫苗,感染,死亡,中国,传染,西班牙,肺炎,药,抗体,预防
2 症状 症状,发烧,肺炎,重,病毒,咳嗽,医院,鼻塞,呼吸道,流鼻涕,病毒性,免疫力,传染,孩子,轻
3 医疗 护理,降温,孩子,医疗,措施,家庭,体温计,药,医院,住院,治疗,特效药,检测,传染,自限性
4 疫苗 疫苗,病毒,预测,接种,时间,宝宝,三价,生产,卫生,中国,预防,注射,乙型,抗原,毒株
5 病毒 病毒,变异,冠状病毒,导致,猪,预防,飞沫,抗体,人类,传播,死亡,宿主,禽,免疫系统,接触
6 预防 预防,定期,疫苗,西医,多喝水,清淡,雾化,建议,效果,缓解,口罩,大夫,意识,重灾区,被动
Category Keywords of Knowledge Supply (Answer) Clustering under Influenza Topic
Number of Questions of Knowledge Demand Categories under Influenza Topic
Number of Answers of Knowledge Supply Categories under Influenza Topic
Category Heat of Knowledge Demand of Influenza Topic
Category Heat of Knowledge Supply of Influenza Topic
类别
序号
知识需求类别 主题数量 知识供应主题群
1 疫情 6 疫情高发地区,流感病毒类型,感染及死亡情况,疫情应对措施,预防方法,诊疗措施
2 症状 2 流感症状,流感与普通感冒判别方法
3 医疗 3 治疗手段,疫苗研发,特效药研发
4 疫苗 4 疫苗研发,接种,作用机理,副作用
5 病毒 4 病毒类型及结构,感染机理,变异情况,易感人群
6 预防 2 预防措施,预防效果
Topic Distribution of Knowledge Supply for Specific Knowledge Demand of Influenza Topic
类别序号 知识需求类别 覆盖度 排序
1 疫情 0.406 82 5
2 症状 0.367 38 6
3 医疗 0.448 06 2
4 疫苗 0.434 28 4
5 病毒 0.435 71 3
6 预防 0.466 33 1
Coverage of Knowledge Supply to Knowledge Demand of Influenza Topic
Distribution of Heat and Coverage of Influenza Knowledge Demand
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