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Data Analysis and Knowledge Discovery  2022, Vol. 6 Issue (12): 23-31    DOI: 10.11925/infotech.2096-3467.2022.0308
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Detecting Sarcasm from Travel Reviews Based on Cross-Modal Deep Learning
Liu Yang1,2(),Ma Lili3,Zhang Wen1,Hu Zhongyi1,2,Wu Jiang1,2
1School of Information Management, Wuhan University, Wuhan 430072,China
2Center for E-commerce Research and Development, Wuhan University, Wuhan 430072, China
3Economics and Management School, Wuhan University, Wuhan 430072, China
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Abstract  

[Objective] Based on the cross-modal deep learning method, this paper analyzes consumers’ sentiments in travel reviews and identifies their sarcastic expression. [Methods] First, we encoded multi-modal information. Then, we extracted the interaction information between texts and pictures with the graph neural network. Finally, we used the attention mechanism to identify multi-modal features and sarcasm. [Results] We examined the proposed model with travel reviews from Yelp. The accuracy of sarcasm detection reached 88.77%, which is better than the baseline models. [Limitations] We only examined the proposed model with reviews on Hilton hotels, which needs to be expanded in the future. [Conclusions] The proposed model could extract interaction information between different modal of data, that effectively improve the accuracy of sarcasm detection.

Key wordsCross-Modal      Deep Learning      Travel Reviews      Sarcasm Detection     
Received: 06 April 2022      Published: 03 February 2023
ZTFLH:  TP391  
  G350  
Fund:National Key R&D Program of China(2019YFB1405600);National Natural Science Foundation of China(72171183);National Natural Science Foundation of China(72204190)
Corresponding Authors: Liu Yang,ORCID:0000-0002-9410-1755     E-mail: yang.liu27@whu.edu.cn

Cite this article:

Liu Yang, Ma Lili, Zhang Wen, Hu Zhongyi, Wu Jiang. Detecting Sarcasm from Travel Reviews Based on Cross-Modal Deep Learning. Data Analysis and Knowledge Discovery, 2022, 6(12): 23-31.

URL:

https://manu44.magtech.com.cn/Jwk_infotech_wk3/EN/10.11925/infotech.2096-3467.2022.0308     OR     https://manu44.magtech.com.cn/Jwk_infotech_wk3/EN/Y2022/V6/I12/23

Example of Sarcasm in Travel Reviews
Cross-Modal Sarcasm Recognition Model
模态 模型 Accuracy/% Precision/% Recall/% F1-Score/%
文本模态 TextCNN 82.93 83.45 84.65 82.22
Bi-LSTM 84.15 84.26 84.17 85.58
BERT 82.14 81.33 82.45 82.68
SVM+BERT 84.98 85.43 84.79 85.25
图像模态 ResNet 72.55 74.88 73.64 71.09
EfficientNet 78.02 77.23 75.15 76.34
UPB-MTL 79.41 78.43 78.92 78.45
多模态 BERT+ResNet 84.75 84.02 84.65 83.82
Attention+BERT+ResNet 86.46 84.18 85.32 85.93
本文模型 88.77 86.34 87.42 87.86
Algorithm Performance Comparison Results
The Results of Different Models
模态 模型 Accuracy/% Precision/% Recall/% F1-score/%


-Attention 86.85 85.13 85.80 86.56
-GCN 83.29 84.54 83.48 84.07
本文 88.77 86.34 87.42 87.86
Results of Ablation Experiments
游客ID 时间 评论文本 图片 正确
标签
实际分类标签
Alex P 2021.1.29 We stayed at Hilton Palace for one night while we stopped and enjoyed Disney Springs while we drove through Florida. For the price we paid, I'm disappointed. The room was tiny, outdated, sliding window was must have had the gases released through the window panes that it fogged it completely. Slept on a mattress cover and not sheets. which was weird. I wouldn't stay here again. I guess I expected more out of Hilton across from Disney World.
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Christina Z 2021.8.6 I was here for work. There was a convention at the Orange County Convention Center. The hotel was very clean. Covid rules were very relaxed, but I expected that in Florida. Their room service is still suspended but their restaurant David's does take out. The staff was extremely friendly. Their WiFi was awful in the rooms and made it challenging to do work. Likewise the TV would keep going in and out. We weren't having any storms so I'm not sure what the problem was. I would stay here again. I just hope they fix their internet
0

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