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Design and Implementation of Library WeChat Public Platform Service in Development Mode |
Zhang Bei, Dou Tianfang, Zhang Chengyu, Li Jiefang |
Tsinghua University Library,Beijing 100084,China |
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Abstract [Objective] Extend the service channels of Tsinghua University Library and enhance patron experience by designing and developing WeChat public platform service. [Context] The rise of mobile Internet prompts WeChat to become a platform that gets much patron attention. Take Tsinghua University as an example,nearly 80% of the freshmen are using WeChat. [Methods] This service makes use of the message receiving and sending interfaces provided by WeChat public platform and embeds the functionatlities like library hot news search and OPAC search into the WeChat. [Results] Patrons can conveniently use the library’s services and resources via command interaction in social network environment. [Conclusions] This application can enrich the service forms of the library and make patrons closer to the library.
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Received: 14 February 2014
Published: 14 February 2014
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